Laser Toy x1USB Cable x1User Guide x1 If you encounter any issues during use, please don't hesitate to reach out to our dedicated team. We are here to provide you with prompt and reliable assistance, ensuring your utmost satisfaction Please use a charger with an output voltage of 5V/1A to ensure proper functioning. Using other chargers may cause abnormal behavior. It is safe to keep the toy plugged in while in useWhile the laser may not be ideal for a pet's eyes, pets enjoy chasing the moving laser pointer. The potential effect is minimal and harmlessNot all cats may be interested in the toy. You can attract their attention by manually moving the laser pointer. Once they show interest, they can play with it independently As the only automatic cat laser toy with random patterns, it is guaranteed to bring unprecedented joy to your cat, allowing her to enjoy quality time while getting more exerciseThe toy is safe for pets to play with, as it has Class I laser IEC & FDA certification Q: Why wont the toy start or stops working after some use? A: Check if the battery is depleted or if the laser head is loose. Recharge the device or secure the laser head firmly.Q: The toy wont charge. What should I do? A: Ensure youre using a 5V USB adapter and a functional data cable. If the charging indicator doesnt light up, the battery may be damaged or poorly connected. For non-working charging, we offer a free replacementsimply contact our team for assistance.Q: How long does the battery last after a full charge? A: The built-in 1200mAh high-capacity lithium battery takes about 2.5 hours to fully charge and supports 2 days of daily use (based on 34 sessions of 15 minutes each, with automatic shut-off). Use a standard USB power source for charging.Q: Why isnt the sensor working? A: The device has an infrared sensor with a 04 meter range. It activates automatically when detecting pet movement, runs for 15 minutes, then shuts off and wont restart for 2 hours to avoid disturbances. For frequent use, manually press the power button.Q: The laser dot isnt projecting properly onto walls or the floor. How can I fix this? A: The laser head allows 50 manual vertical adjustment and 60 automatic horizontal rotation. Adjust the angle to match your pets activity area, ensuring the laser dot stays low to the ground or wall for better interaction.Q: Is the laser safe for my cats eyes? A: Yes. The product uses a low-power Class I red laser compliant with pet safety standards. Avoid directing the laser dot directly into your pets eyes for extended periods and maintain a reasonable distance during use.Q: Can I use the product while its charging? A: Yes. The device supports charge-and-use functionality, allowing continuous operation when plugged into a USB power source during low battery. Real Random Trajectory,Motion Activated Rechargeable Automatic Cat Laser Toy Tips