Perfect Phrases For Customer Service Second Edition by Robert Bacal Paperback Book

€19.95
+ €8.49 Shipping

Perfect Phrases For Customer Service Second Edition by Robert Bacal Paperback Book

  • Brand: Unbranded
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Perfect Phrases For Customer Service Second Edition by Robert Bacal Paperback Book

  • Brand: Unbranded

€19.95

Only 2 left in stock
+ €8.49 Shipping
Sold by:

€19.95

Only 2 left in stock
+ €8.49 Shipping

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Description

Filled with specific defusing tactics and key behavioral insights this new edition shows how to reduce stress find the right words to say and handle hostile customers with ease and confidence.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2011-01-16
  • Publisher / Label: McGrawHill Education
  • Author: Robert Bacal
  • Number of Pages: 256
  • Fruugo ID: 322215850-714499603
  • ISBN: 9780071745062

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  • STANDARD: €8.49 - Delivery between Tue 28 October 2025–Wed 05 November 2025

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